Terms of service

Welcome to ERIDIS PRINTING.

In these Terms of Service, the terms “we,” “us,” “our,” and “ERIDIS PRINTING” refer to the operator of this online store. ERIDIS PRINTING operates, among other things, ERIDIS Collection, the product collection featured on this website.

ERIDIS PRINTING operates this online store and website, including its content, features, tools, products, and related services, to provide you with a personalized shopping experience (collectively, the “Services”).

ERIDIS PRINTING uses the Shopify platform to operate this store and provide the Services. Certain products are manufactured and shipped by our production and fulfillment partners.

These Terms of Service, together with the policies referenced herein, including our Privacy Policy and Returns and Refunds Policy, govern your use of the Services and purchases made from ERIDIS PRINTING.

Please read these Terms of Service carefully before using our website or placing an order.

By accessing, browsing, or using our Services, or by placing an order, you agree to be bound by these Terms of Service and the policies incorporated herein by reference.

If you do not agree to these Terms of Service, please do not use our Services.

ARTICLE 1 — SITE ACCESS AND ACCOUNT

By using our Services, you represent that you are of the legal age required to enter into a contract in your place of residence.

When you place an order or use certain features of our store, we may ask you to provide certain information, including your name, email address, billing information, and shipping address.

You agree to provide accurate, complete, and up-to-date information and to update it whenever necessary to process your order.

You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out through your account.

We reserve the right to suspend or close an account if fraudulent, abusive, or otherwise unauthorized use in violation of these Terms of Service is identified.

ARTICLE 2 — OUR PRODUCTS

We make every effort to present our products and their features as accurately as possible.

However, the appearance of colours may vary depending on your device, screen, display settings, and viewing conditions.

As our products are made to order, slight variations may also occur between the images displayed on our website and the product you receive.

Product descriptions, specifications, prices, and availability may be changed at any time.

We also reserve the right to discontinue any product or limit available quantities, subject to applicable legal requirements.

ARTICLE 3 — ORDERS

When you place an order through our website, you are submitting a request to purchase the selected products.

After receiving your order and payment, an order confirmation will generally be sent to you by email.

An order may be refused or cancelled under certain circumstances, including pricing or description errors, payment issues, suspected fraud, product unavailability, or an inability to process the order.

If an order is cancelled after payment has been made, the corresponding amount will be refunded using the original payment method, subject to applicable terms and conditions.

Please carefully review your order before confirming it, including:

  • The selected product;

  • The size;

  • The colour;

  • The quantity;

  • The shipping address.

Because our products are made to order, cancellation or modification requests may no longer be possible once production has begun.

All orders are subject to our Returns and Refunds Policy.

Unless otherwise authorized by ERIDIS PRINTING, products purchased through our website are intended for personal use and not for commercial resale.

ARTICLE 4 — PRICING, PAYMENT, AND BILLING

The prices displayed on our website are those applicable at the time the order is placed, subject to errors or necessary corrections.

Applicable taxes, as well as shipping fees and any other charges that may apply, will be displayed during the checkout process whenever possible.

Prices and promotions may change at any time. Price changes will not apply retroactively to an order that has already been confirmed, except where correcting an obvious error is necessary and permitted by law.

You agree to provide accurate and up-to-date payment information.

You represent that you are authorized to use the payment method provided for your order.

Payment must be authorized before an order can be processed.

ARTICLE 5 — SHIPPING AND DELIVERY

Products are manufactured and shipped by our production and fulfillment partners in accordance with the terms applicable to your order.

Delivery times displayed on our website are estimates and may vary depending on the destination, carrier, production conditions, customs procedures, and other circumstances beyond our control.

ERIDIS PRINTING cannot guarantee a specific delivery date when delivery depends on factors beyond our control.

You are responsible for providing a complete and accurate shipping address.

An order returned due to an incorrect or incomplete address, an unclaimed package, or a refusal of delivery may result in additional charges for reshipping, in accordance with our Returns and Refunds Policy.

Where customs duties, import taxes, or other fees apply in the destination country, these charges may be the customer's responsibility, depending on the applicable regulations.

ARTICLE 6 — INTELLECTUAL PROPERTY

All content available through the Services, including text, logos, graphic elements, photographs, illustrations, designs, videos, visual elements, product names, and other materials, is protected by applicable intellectual property laws.

Materials associated with ERIDIS, ERIDIS Collection, and ERIDIS PRINTING, as displayed or used through the Services, may not be reproduced, copied, distributed, modified, or used for commercial purposes without prior authorization, except where permitted by applicable law.

You may access and use the Services solely for personal purposes and in accordance with these Terms.

You may not reproduce, sell, redistribute, exploit, or commercially use any content from our website without our prior written permission.

Intellectual property rights belonging to third parties remain the property of their respective owners.

ARTICLE 7 — THIRD-PARTY TOOLS AND SERVICES

Our store may use tools, applications, features, or services provided by third parties, including Shopify, our payment, production, and shipping partners, and other service providers.

Some of these services may be necessary for the operation of our store.

The use of third-party services may also be subject to the terms and privacy policies established by those providers.

We are not responsible for third-party services that are reasonably beyond our control, subject to any obligations imposed on us by applicable law.

ARTICLE 8 — LINKS TO THIRD-PARTY WEBSITES

Our Services may contain links to websites or services operated by third parties.

These links are provided for your convenience.

We do not necessarily control the content, policies, or practices of these third-party websites and are not responsible for their services, content, or practices.

We recommend that you review the applicable terms and policies before using a third-party service or conducting a transaction through it.

ARTICLE 9 — RELATIONSHIP WITH SHOPIFY

ERIDIS PRINTING uses Shopify to operate this store and provide the Services.

However, purchases made through our store are transactions entered into directly between you and ERIDIS PRINTING.

Shopify provides the technology platform that allows us to operate our store, but Shopify is not the seller of the products offered on our website.

Certain information relating to your use of the store may be processed by Shopify in accordance with its own Privacy Policy.

ARTICLE 10 — PRIVACY POLICY

Personal information collected in connection with your use of the Services is handled in accordance with our Privacy Policy.

Our Privacy Policy explains, among other things:

  • The information we collect;

  • How we use that information;

  • The circumstances under which information may be shared with service providers;

  • How we protect that information;

  • Your rights regarding your personal information.

Because our store is powered by Shopify and we use various service providers to deliver the Services, certain information may be processed by providers located in jurisdictions other than your place of residence.

By using the Services, you acknowledge that you have read our Privacy Policy.

ARTICLE 11 — REVIEWS AND FEEDBACK

If you choose to submit a review, comment, testimonial, suggestion, or other content relating to our products or Services, you must ensure that you have the necessary rights to publish it.

You must not submit content that:

  • Is false or misleading;

  • Is illegal;

  • Is defamatory;

  • Is offensive or abusive;

  • Infringes upon the rights of others;

  • Contains another person's personal information without their authorization;

  • Contains viruses or any other content that could interfere with the operation of the Services.

When you voluntarily submit a review or comment intended for publication on our website, you grant us a non-exclusive licence to use, reproduce, display, and distribute that content in connection with our business activities and the promotion of our Services, subject to applicable law.

We may remove or modify any content that violates these Terms or applicable law.

ARTICLE 12 — ERRORS AND OMISSIONS

From time to time, the Services may contain typographical errors, inaccurate information, or omissions relating to product descriptions, prices, promotions, shipping fees, delivery times, or availability.

We reserve the right to correct such errors and update information whenever necessary.

If an error affects an order that has already been placed, we may contact the customer and, where legally permitted, offer a correction or cancel the order and issue a refund.

ARTICLE 13 — PROHIBITED USES

You may use the Services only for lawful purposes and in accordance with these Terms.

In particular, you are prohibited from using the Services:

  • For fraudulent or illegal purposes;

  • To infringe upon the rights of ERIDIS PRINTING or any third party;

  • To transmit viruses or malicious code;

  • To attempt to gain unauthorized access to our systems;

  • To collect other users' personal information without authorization;

  • To send spam, phishing messages, or fraudulent communications;

  • To impersonate any person or organization;

  • To copy, reproduce, or commercially exploit our website or its content without authorization;

  • To use automated tools in a manner that circumvents security measures or access restrictions implemented on the Services.

We may suspend or terminate access to the Services if such use constitutes a violation of these Terms or applicable law.

ARTICLE 14 — BOTS AND AUTOMATED ACCESS

You may not use automated software, agents, bots, data scraping tools, or similar technologies to access the Services in a manner that circumvents technical restrictions or security measures implemented by ERIDIS PRINTING or its service providers.

This provision does not restrict the normal use of search engines or technologies authorized under the rules applicable to the website.

ARTICLE 15 — TERMINATION

We may suspend or terminate your access to the Services if we have reasonable grounds to believe that you have violated these Terms, used the Services for fraudulent or illegal purposes, or interfered with our Services or the rights of others.

Any provisions that, by their nature, are intended to remain in effect after you stop using the Services will continue to apply.

ARTICLE 16 — DISCLAIMER OF CERTAIN WARRANTIES

To the extent permitted by applicable law, the Services may be provided on an “as is” and “as available” basis.

We do not guarantee that the Services will always be available, uninterrupted, or error-free.

We do not guarantee that the information presented on the website will always be free from errors or omissions.

Nothing in these Terms is intended to exclude or limit any warranty, right, or protection that cannot legally be excluded or limited under applicable law.

ARTICLE 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, ERIDIS PRINTING shall not be liable for losses or damages that do not result directly from its fault or that could not reasonably have been foreseen in connection with your use of the Services.

In particular, we are not responsible for losses or damages resulting from circumstances beyond our reasonable control, including certain shipping delays, interruptions to third-party services, extraordinary events, or issues involving external suppliers.

Nothing in these Terms limits any liability that cannot legally be limited or excluded.

ARTICLE 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree not to use the Services in any manner that would intentionally cause harm to ERIDIS PRINTING, its suppliers, or any third party.

If your violation of these Terms or applicable law results in a legitimate third-party claim against ERIDIS PRINTING, you may be required to indemnify us to the extent permitted by law.

ARTICLE 19 — SEVERABILITY

If any provision of these Terms is declared invalid, unlawful, or unenforceable by a competent authority, that provision shall be enforced to the fullest extent permitted by law or, if necessary, severed from the remaining provisions of these Terms.

The validity of the remaining provisions shall not be affected.

ARTICLE 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise any right under these Terms immediately shall not constitute a waiver of that right.

These Terms, together with the policies incorporated herein by reference, constitute the agreement governing your use of the Services and supersede any prior communications or agreements relating to the same subject matter.

ARTICLE 21 — ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where otherwise permitted by applicable law.

We may transfer or assign our rights and obligations in connection with a reorganization, sale, transfer of assets, or other business transaction, subject to applicable law.

ARTICLE 22 — GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by the laws applicable in the jurisdiction where ERIDIS PRINTING conducts its business, subject to any mandatory consumer protection laws that may apply in your place of residence.

Nothing in these Terms is intended to deprive consumers of any mandatory rights or remedies granted to them under applicable law.

Where possible, we encourage you to contact us directly to attempt to resolve amicably any questions or disputes relating to your order or use of the Services.

ARTICLE 23 — HEADINGS

The headings in these Terms are provided for convenience and readability only and do not affect the interpretation of these Terms.

ARTICLE 24 — CHANGES TO THESE TERMS

We may update these Terms of Service whenever necessary, including to reflect changes to our Services, business practices, or applicable laws.

The most recent version of these Terms will be published on this page.

Where required by applicable law, we will notify you of significant changes.

Your continued use of the Services after a revised version of these Terms has been published may constitute acceptance of those changes, to the extent permitted by applicable law.

ARTICLE 25 — CONTACT INFORMATION

If you have any questions regarding these Terms of Service, your order, or our Services, please contact us by email:

ERIDIS PRINTING

Email address: contact@eridis.co

For product returns, please refer to our Returns and Refunds Policy and contact ERIDIS before sending back any item.

Any physical returns, where required, must be sent only to the return address provided to you in accordance with our Returns and Refunds Policy.

Last updated: October 15, 2026